Privacy Policy for The Art of Looking Up

Last updated: 16th October 2026

Who we are
The Art of Looking Up is a newsletter written by Susan Stevens of Second Bloom Therapy, based in Sussex, UK. Second Bloom Therapy is the data controller for the personal data described in this policy and is responsible for it (“we”, “us” or “our”).

Contact: susan.stevens@secondbloomtherapy.co.uk
Phone: (+44) 7493 204 657

This newsletter is hosted on Substack. Substack also processes your information as a separate, independent data controller under its own Privacy Policy (substack.com/privacy). This policy explains how we use your information. For how Substack uses it, please read Substack’s policy.

What data we collect

• Subscriber data: your email address, and your name if you provide it, when you subscribe.

• Engagement data: information Substack shares with us about how you interact with the newsletter, such as whether emails are opened and which links are clicked.

• Comments and messages: anything you post publicly on the newsletter or send to us directly.

• Payment data (paid subscriptions only): payments are handled by Substack and Stripe. We do not see or store your card details.

Why we use it and our lawful basis

• To send you the newsletter you signed up for. Our lawful basis is your consent, which you can withdraw at any time by unsubscribing.

• To understand which content is helpful so we can improve it. Our lawful basis is our legitimate interests in developing the newsletter.

• To reply to comments and messages. Our lawful basis is our legitimate interests in communicating with readers.

• To manage paid subscriptions, if you choose one. Our lawful basis is the performance of a contract with you.

Please keep personal details private
The Art of Looking Up offers general reflections and tools for wellbeing. It is not therapy and does not replace professional support. Comments are public, so please avoid sharing personal health or other sensitive information in them. If you would like to talk to Susan about working together, please get in touch privately using the details above.

Sharing your data
We do not sell your data or share it with third parties for their own marketing. We may share it with:

• Substack and its service providers, including Stripe, as needed to run the newsletter

• Professional advisers such as lawyers, accountants and insurers

• Government bodies where required by law

International transfers
Substack is based in the United States, so your data may be processed outside the UK. Where this happens, we rely on appropriate safeguards under UK GDPR, such as UK adequacy regulations or the ICO’s International Data Transfer Agreement or Addendum.

How long we keep it
We keep your subscriber details for as long as you remain subscribed. If you unsubscribe, we will stop sending you emails and will delete your details on request. Records of paid subscriptions are kept for six years for tax purposes.

Your rights
Under UK data protection law, you have the right to access, correct, erase, restrict or transfer your personal data, to object to how it is used and, where we rely on consent, to withdraw it at any time. To exercise any of these rights, email susan.stevens@secondbloomtherapy.co.uk. We aim to respond within one month.

Some information, such as your Substack account and login details, is controlled by Substack. You can manage this in your Substack account settings or by contacting Substack directly.

Unsubscribing
You can unsubscribe at any time using the link at the bottom of every email or through your Substack account settings.

Complaints
If you are unhappy with how we use your data, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.

For more about how Second Bloom Therapy handles personal data, see our full privacy policy at secondbloomtherapy.co.uk/privacy-policy.